Business Process Improvement
Chaos is the enemy of any organization that strives to be outstanding.
Chaos is the enemy of any organization that strives to be outstanding.
Regardless of the industry, every organization requires numerous business processes to be executed in order to deliver its products and services successfully. When these processes are operating sub-optimally, it’s time to assess these business processes, improve them, and make them more efficient, thereby improving profit and freeing resources to grow your business.
What does business process improvement involve?
Business process improvement (BPI) involves three primary steps: business process analysis, improvement, and process reinforcement. Our experienced BPI analysts first observe business processes in action and determine which ones are the most likely to drive the highest rates of improvement. We then identify the best business process improvement discipline (e.g., Lean, Kaizen, Six Sigma) to drive successful business process changes. Last, we adjust the business processes to meet the needs of our clients before reviewing them to make sure that they are now helping the organization be even more efficient.
What kind of results can business process improvement achieve?
Our team members help organizations improve some of their most frequent or complex business processes by 20%, 50%, or even 80%. While we cannot guarantee how dramatic the improvements to a client’s business processes might be, our team members have even had successes so great that their impact could not even be measured.
What are some signs I need to improve my business processes?
When we first begin working with our clients, we sit down with them to understand what business processes they use most frequently, what challenges they’re having with their processes, and where they’re losing revenue or profit. Next, we determine which processes to improve to help the business the most and identify the best process improvement discipline to drive successful changes to that process. After the process improvement event, our team also includes follow-up tasks or activities to monitor and reinforce the process changes. Our continued involvement helps ensure that your employees continue to follow the recently modified process until it becomes second nature. Finally, after implementing the process changes, we follow up with our client to ensure the implementation is delivering the expected results.